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Privacy Policy

Effective Date: October 2, 2026

Last Updated: October 2, 2026

LMA Online Enterprise (“we,” “our,” or “us”), registration number 202603001836 (NS0317837-A), is a business entity based and operating in Malaysia. We operate the website accessible via https://lmaonline.shop.

We are committed to safeguarding your personal data and ensuring your privacy is respected in compliance with applicable data protection laws, including the Malaysian Personal Data Protection Act 2010 (PDPA) and, where applicable, the General Data Protection Regulation (GDPR) for visitors from the European Union.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at lmaonline.shop or interact with our digital e-modules and courses. By accessing or using our platform, you acknowledge that you have read, understood, and agreed to the practices described herein.

1. Information We Collect

We may collect information about you in several ways:

  • Personal Data: Personally identifiable information, such as your full name, billing address, and email address, that you voluntarily provide when creating an account, purchasing digital e-modules, or contacting support.

  • Derivative Data: Information automatically collected by our servers when you access the website, including your IP address, browser type, operating system, access times, and referring pages.

  • Financial & Transaction Data: Payment details related to your orders. We utilize secure third-party payment processors, Stripe and ToyyibPay, to handle financial transactions. We do not store complete credit card or banking details on our servers; all payment data is encrypted and processed directly by Stripe and ToyyibPay under their respective security standards.

2. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on lmaonline.shop to help customize the website, enhance your user experience, and analyze site traffic.

  • What Are Cookies: Cookies are small data files stored on your device by your web browser. They help websites remember your preferences, login sessions, and cart items.

  • Types of Cookies We Use:

    • Essential Cookies: Required for the operation of the website, user authentication, and secure checkout processing via Stripe and ToyyibPay.

    • Functional Cookies: Used to remember your preferences and customize your learning experience across our digital platform.

    • Analytics & Performance Cookies: Used to track visitor interactions and understand website performance.

  • Managing Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may prevent you from logging into your account or completing purchases.

3. Analytics (Internal Tracking and External Tools)

To continuously improve our website, e-modules, and user experience, we utilize analytics tools:

  • Internal Analytics: We maintain internal logs and tracking metrics regarding user account activity, course download frequencies, and site navigation patterns to monitor platform performance and prevent unauthorized account sharing.

  • External Analytics Tools: We may integrate third-party analytics services (such as Google Analytics or similar web traffic analysis tools). These third-party vendors use cookies and tracking scripts to collect anonymous demographic data, page view statistics, session durations, and traffic sources. This data helps us understand how visitors find and interact with lmaonline.shop.

  • Opting Out of External Analytics: You can prevent external analytics providers from recognizing you on returning visits by disabling cookies in your browser or by installing browser opt-out extensions.

4. Disclosure of Information, Developers, and Service Providers

To operate our business, keep our platform running, and maintain our website, we may occasionally need to share certain information with trusted third parties:

  • Developers and Technical Support: Your data may be accessed by authorized website developers, technical contractors, and IT support personnel who assist us in building, troubleshooting, fixing bugs, or maintaining the functionality of lmaonline.shop. These individuals are bound by confidentiality obligations.

  • Operational Service Providers: We share necessary data with payment processors (Stripe and ToyyibPay) and hosting/infrastructure providers to ensure transactions are completed and the website continues running smoothly.

  • Legal Requirements: We may disclose your information if required by Malaysian law, legal process, court orders, or government regulations.

5. External Links Disclaimer

Our website may contain links to external websites, partner platforms, or social media channels that are not operated by us. Once you click an external link and leave lmaonline.shop, we have no control over, and assume no responsibility for, the content, privacy policies, or data practices of any third-party websites or services.

6. How We Use Your Information

We use the information collected to:

  • Create and manage your user account and grant secure access to purchased e-modules and courses.

  • Process transactions and deliver download links securely via Stripe and ToyyibPay.

  • Send administrative notices, order confirmations, and customer support replies via email.

  • Analyze internal metrics and external analytics data to optimize website performance.

  • Monitor against fraudulent transactions, copyright infringement, and unauthorized file sharing.

7. Children’s Privacy (Under 18)

Our website, e-modules, and digital services are intended strictly for adults and individuals of legal age.

  • We do not knowingly collect, solicit, or target personal data from anyone under the age of 18.

  • If you are under 18 years of age, you are prohibited from registering an account or purchasing products on our website.

  • If we discover that personal data from a minor under 18 has been collected without parental verification, we will promptly delete that information and terminate the account.

8. Data Security (“We Try Our Best”)

We implement reasonable administrative, technical, and physical security controls to protect your personal data, and our payment partners adhere to rigorous PCI-DSS security protocols. However, please understand that we try our best to secure your information, but no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers and GDPR Compliance

Because LMA Online Enterprise operates from Malaysia, your data is processed and stored locally and internationally via our cloud and payment partners. If you access our services from the European Union (EU), you are afforded specific rights under the General Data Protection Regulation (GDPR), such as the right of access, rectification, erasure, and restriction of processing. To exercise these rights, please contact us directly via email.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational changes, new analytics tools, or legal updates. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

If you have questions, comments, or concerns regarding this Privacy Policy, please reach out to us:

  • Company Name: LMA ONLINE ENTERPRISE (202603001836 / NS0317837-A)

  • Operating Location: Malaysia

  • Website: https://lmaonline.shop

  • Support Email: contact@lmaonline.shop

© 2026 LMA Online Enterprise. All rights reserved.

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